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Privacy and Policy

Last Update: 23.11.2022

Scope of the Privacy Policy

Protecting your privacy while using or visiting this platform is very important to us. Therefore, we are pleased to inform you how personal data is processed. Gelanca AGB is a retailer of other sellers products through the online platform www.vlerson.com. and is responsible for data privacy on this website. This privacy statement is valid only for www.vlerson.com and not for websites linked to our platform and managed and operated by third parties. While using our online shopping platform you may connect to other websites operated by third parties. When transferring to another website, you should be informed about the policies of this operator regarding the management of your personal data. We bear no responsibility, in case you through a link, or hyperlink, or other form connect to another website.

We are committed to respecting and protecting your privacy. Any questions you have about the privacy policies please do not hesitate to contact us.

Information we collect

We may collect your personal data and information (including various devices) when you:

  • Visit our shop.
  • Register or Login.
  • Place any order on our shop.
  • Update or add your information on your account at vlerson.com.

Personal data we may collect includes the following: Information that you provide to us, such as:

  • Identifying information such as: first and last name. password, e-mail, when you register for an account with us.
  • Information such first and last name, country,city, address, phone number, e-mail address,payment method when you place an order with us.
  • Information such as: email, your preferred and your interes about our products, when you sign up to our newsletter.
  • Content that you generate inside our online shop. Such as: Adding an item to bag,Adding an item to your wishlists.
  • Content that you generate inside our online shop. Such as: Adding an item to bag,Adding an item to your wishlists.

How we use the informations we collect

When you register for an account with us:

  • You must provide name,last name, and email. We collect these informations to keep your account secured and to give you access any time you want.

When you add an item to wishlists or bag:

  • These information we collect to help us manage your account and improve shopping experience.

When you place an order with us:

  • We store first name ,last name,country,city,postal code / Zip, address and payment method to help us ship the product to your destination.
  • We store all these informations and making it easier for you to place the next order.

Payment processing data:

  • We do not collect, store or process bank card data with which payment can be made or has been made.For payment processing we use third parties such (worldine,paypal). In case when a payment has been processed by third parties the terms and policies of the third parties apply.
  • Worldline terms and conditions can be found here.
  • Paypal terms and conditions can be found here.

Why we collect this data:

  • Your identification for secure access to our services.
  • To improve our services to you.
  • To contact you about your account, such as sending e-mail to verify the account by e-mail or SMS, or to reply to you when you contact us.
  • Personalization of our advertising and communications for marketing purposes.
  • Prevent, detect, reduce, and investigate fraudulent and illegal activity.
  • To technically be able to serve you, as well as for testing algorithms, to improve your experience and to display the most relevant ads.

Your rights

When you register for an account with us:

  • We have the necessary steps to ensure and guarantee that the personal data we collect accurate and secure to update, and sure that you have had knowledge and correction of them. You can see, review, your personal data by logging into your account or by visiting https://vlerson.com/account/me. Please make sure the personal data information is correct. We do not accept any compensation for any damage that may be caused by your accurate and inaccurate data.

Data retention:

  • When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Log Files

  • Vlerson follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

  • Like any other website, Vlerson uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

  • You may consult this list to find the Privacy Policy for each of the advertising partners of Vlerson. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Vlerson, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Vlerson has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

  • Vlerson's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

  • Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

  • We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

  • Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Vlerson does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.